- Spare Parts That Fail Under Warranty: Please contact Electron Leader for an RMA (return merchandise authorization) before shipping parts back. In all warranty cases, we need you to offer us the defective products with photos, we will offer you an RMA and advise what you need to do next. We need to call all of the defectives back first, then arrange replacements or balance.
- Non-Defective Part Returns: All returns must be authorized by Electron Leader within 60 days of the invoice date. We can only accept returns in the same condition and packaging in which they were shipped. Shipping charges are not refundable, and we do not pay for return shipping back to our facility for returned parts. Non-Defective batteries must not be installed or used prior to return
- Defective Part Returns: In the case where you receive a defective part please contact Elekctron Leader to arrange for replacement of the part after return them back to our office.
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